WhichEV.Net
  • Buying Advice
  • Events
  • Features
  • News
    • All
    • Charging
    • Commercial Vehicles
    • Consumer Vehicles
    • Cool Car Tech
    • Curiosities
    • Design
    • Energy
    • Environment
    • Industry
    • Legal
    • Market
    • Motorsport
    • Public Sector
    • Records
    • Rumours
    • Safety
    • Sharing

    US highways regulator gives greenlight to Einride’s autonomous electric freight vehicles

    Electrogenic launches ‘drop in’ kit to electrify Land Rover Defenders

    McMurtry’s electric car breaks speed record at Goodwood

    3ti raises £500,000 in crowdfunding to roll out the world’s first pop-up mini solar car park

    Britishvolt to develop large format cells for high performance EVs

    Candela introduces the first electric flying ferry

    Trending Tags

  • Reviews
No Result
View All Result
WhichEV.Net
  • Buying Advice
  • Events
  • Features
  • News
    • All
    • Charging
    • Commercial Vehicles
    • Consumer Vehicles
    • Cool Car Tech
    • Curiosities
    • Design
    • Energy
    • Environment
    • Industry
    • Legal
    • Market
    • Motorsport
    • Public Sector
    • Records
    • Rumours
    • Safety
    • Sharing

    US highways regulator gives greenlight to Einride’s autonomous electric freight vehicles

    Electrogenic launches ‘drop in’ kit to electrify Land Rover Defenders

    McMurtry’s electric car breaks speed record at Goodwood

    3ti raises £500,000 in crowdfunding to roll out the world’s first pop-up mini solar car park

    Britishvolt to develop large format cells for high performance EVs

    Candela introduces the first electric flying ferry

    Trending Tags

  • Reviews
No Result
View All Result
WhichEV.Net
No Result
View All Result
Home News Charging

Tesla, InstaVolt and Osprey top Zap-Map charging network satisfaction survey

Gian Matteo Sacchetti by Gian Matteo Sacchetti
7th January 2021
in Charging, News
Reading Time: 2 mins read
Share on FacebookShare on Twitter

Zap-Map has unveiled its annual electric vehicle charging network satisfaction rankings and Tesla has retained its top spot as the country’s most appreciated EV charging provider.

This year’s survey rates 16 charging providers, which are ranked from a maximum of 5.0 stars down to the lowest ranking of 2.0 stars. Tesla obtained the full five stars.

For those networks that EV drivers use regularly, respondents were asked to rate their overall satisfaction (using a 5-point Likert scale), and also their level of satisfaction in the four key areas of: reliability, ease of use, cost and facilities. It was based on a sample of more than 1,500 Zap-Map users.

It is not a surprise that Tesla was considered the best charging network as its over 560 high power superchargers (120/250kW) and 1,100 destination chargers continues to provide an excellent charging experience for Tesla drivers.

In second place overall, and the top place for multi-brand networks, is InstaVolt, which retains its second spot for the third year running. In third place, and greatly improving on its 2019 ranking, is Osprey (formerly Engenie) which scores highly for its reliability and ease of use.

In contrast, at the bottom of the table, Ecotricity’s Electric Highway network was ranked with the lowest score, with one user commenting that “they are out of date and unreliable, with a monopoly on motorway site locations”.

Zap-Map explains the necessity of such a rank as the all-electric revolution is moving forward and consumers must be aware of which charging infrastructure they can rely on, according to Dr Ben Lane, Co-founder and CTO at Zap-Map.

“A new generation of drivers want to arrive at a charge point and be confident that it will be simple to use and a trouble-free experience,” he said. “They are quick to pick up that different networks offer varying levels of service and will actively visit networks that provide a reliable and easy-to-use experience.”

Compared with the previous ranking survey, this year’s movers and shakers are Osprey, which leap-frogged five places to take 3rd place; bp pulse (formerly BP Chargemaster/ Polar), which dropped 5th to 13th place; and Swarco E.connect, which entered the list for the first time in a strong 5th position.

Tags: BPBP Chargemasterbp pulseEcotricityEngenieInstaVoltOspreyPolarSwarco E.connectZap-Map
Previous Post

Transport innovation will be key to a zero carbon future

Next Post

December 2020 and annual figures show bumper year for EV sales

Gian Matteo Sacchetti

Gian Matteo Sacchetti

Experienced journalist with a love of electric vehicles. Presently working on an extensive project studying the decay process of lithium-ion batteries and the options available to give them a second life.

Related Posts

US highways regulator gives greenlight to Einride’s autonomous electric freight vehicles

1st July 2022

Electrogenic launches ‘drop in’ kit to electrify Land Rover Defenders

30th June 2022

McMurtry’s electric car breaks speed record at Goodwood

30th June 2022

3ti raises £500,000 in crowdfunding to roll out the world’s first pop-up mini solar car park

30th June 2022
Next Post

December 2020 and annual figures show bumper year for EV sales

Discussion about this post

Review Finder

Latest News

US highways regulator gives greenlight to Einride’s autonomous electric freight vehicles

1st July 2022

Electrogenic launches ‘drop in’ kit to electrify Land Rover Defenders

30th June 2022

McMurtry’s electric car breaks speed record at Goodwood

30th June 2022

Trending

  • Elon Musk announces Tesla will switch to hydrogen in 2024

    4347 shares
    Share 1739 Tweet 1087
  • Was Nikola Trucks the biggest scam yet in electric vehicles?

    1688 shares
    Share 675 Tweet 422
  • Future electric cars: Best upcoming electric cars, SUVs and pickup trucks – 2021 UPDATE!

    1329 shares
    Share 548 Tweet 326
  • How to turn your favourite classic car into an EV

    1230 shares
    Share 509 Tweet 301
  • What makes an EV charging station accessible for people with disabilities?

    1127 shares
    Share 451 Tweet 282
  • About
  • Advertise
  • Privacy Policy
  • Contact the WhichEV team today

© 2022 WhichEV. Limited - All of the independent news and expert reviews you need in one publication.

No Result
View All Result
  • Buying Advice
  • Events
  • Features
  • News
  • Reviews

© 2022 WhichEV. Limited - All of the independent news and expert reviews you need in one publication.

This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.